We do our best to catch errors as soon as possible, but always recommend you thoroughly check the print preview window for any issues and check the final confirmation window before submitting a job. Below we will show some of the errors we aim to detect.
No Postcode found
If no postcode is detected in your letter, we’ll give you the ability to add an address manually.
Please note: Adding or editing an address carries an extra charge of 1 sheet. This is due to using windowed envelopes and our requirement to display the address correctly on the 1st page of each letter. We take the updated address and add a new coversheet at the beginning of the updated letter.
No address found – Single letter
If no address is detected in your letter, we’ll give you the ability to add an address manually.
Please note: Adding or editing an address carries an extra charge of 1 sheet. This is due to using windowed envelopes and our requirement to display the address correctly on the 1st page of each letter. We take the updated address and add a new coversheet at the beginning of the updated letter.
No address found – Multiple letters
If you have split a document into multiple letters, we will show you any detected errors in the letter drop down, located above the document preview window. You can then either work through each letter to update the addresses or use the “Remove Problematic Letters” button to simply remove any letter with a detected error.
