If, for any reason, a letter is marked return to sender or cannot be delivered to the requested destination. The letter will be returned to us, it will then be scanned into the system and will be available for you to view from the “Undelivered Mail” tab 

Typically, this will be due to an incorrect address. You will be able to review the returned item by clicking on the item and checking the items marked as returned. 

Graphical user interface, application

Description automatically generated[Text Wrapping Break]You can also download the individual letter by clicking the “PDF” button