Revitalise Dormant Customer Accounts
Our automated direct mail solution helps businesses win back inactive customers by sending personalised communications that reignite interest and drive re-engagement.
Average reactivation rate
Powerful Reactivation Features
Our customer reactivation solution offers everything you need to win back dormant customers and recover lost revenue
Smart Customer Identification
Intelligent algorithms identify dormant customers most likely to be reactivated based on purchase history and engagement patterns.
Personalised Offers
Create tailored incentives for each customer segment based on previous purchase behaviour and customer lifetime value.
Custom Incentives
Design tiered offers, exclusive promotions, and loyalty rewards that motivate dormant customers to return.
Product Recommendations
Include personalised product suggestions based on purchase history to remind customers why they chose you before.
Multi-Channel Integration
Coordinate direct mail with email and digital remarketing for a comprehensive reactivation strategy.
Performance Analytics
Track reactivation rates, revenue recovered, and long-term retention of reactivated customers.
Why Direct Mail for Customer Reactivation?
When customers stop engaging with digital communications, physical mail creates a premium, tangible touchpoint that breaks through the noise and reignites interest in your brand.
Reactivate up to 15% of dormant customers, compared to 3-5% with email alone
Recover lost revenue from previously active customers at a fraction of new customer acquisition cost
Leverage existing customer data to create highly relevant, personalised offers
Stand out from digital communications with premium, tangible direct mail
Create a surprise-and-delight moment that reminds customers of your value
Deploy campaigns quickly with no technical expertise required
Pay only for delivered mailers with no subscription fees
Measure precise ROI with detailed reactivation reporting
Customer Reactivation Use Cases
See how different businesses leverage our platform to win back dormant customers and recover lost revenue
Retail & E-commerce
Bring back dormant shoppers with personalised offers based on past purchases and preferences.
- Seasonal reactivation campaigns for holiday shoppers
- Category-specific offers based on previous purchases
- Anniversary or birthday special offers
- New product announcements relevant to past interests
Subscription Businesses
Win back cancelled or lapsed subscribers with targeted offers and service improvements.
- Special return offers for cancelled subscribers
- Service enhancement announcements
- Loyalty rewards for resubscription
- Limited-time promotional rates
Financial Services
Re-engage inactive account holders and lapsed customers with relevant financial incentives.
- Special rates for dormant account reactivation
- New service features and benefits introductions
- Exclusive investment opportunities
- Fee waiver incentives for returning customers
Hospitality & Leisure
Attract past guests and members back with personalised experiences and exclusive offers.
- Seasonal packages for previous guests
- Membership renewal incentives
- Exclusive events for returning customers
- New amenity or service introductions
Ready to Win Back Your Dormant Customers?
Join businesses across the UK who are reactivating inactive customers and recovering lost revenue with our direct mail solution.
No credit card required. No monthly fees.