Security
Your data security is our top priority
Your documents reach us over encrypted connections and are printed at our Leeds production site, registered by Centre for Assessment Ltd to ISO/IEC 27001:2022. Centre for Assessment Ltd is a UKAS-accredited Certification Body, Number 0120.
ISO 27001 certified production
Information security management
Our Leeds production site runs an information security management system certified to ISO/IEC 27001:2022 and audited by Centre for Assessment Ltd.
Encrypted connections
Documents and data travel to us over encrypted (HTTPS) connections.
Privacy
We're registered with the Information Commissioner's Office as Print, Direct Mail And Fulfilment Ltd (registration ZB729396). Our privacy notice explains how we handle personal data.
Transparency
The Leeds site's security processes are documented and regularly audited as part of its ISO 27001 certification. Copies of our certificates are available on request.
Infrastructure
Payments and monitoring
Payment security
Card and Direct Debit payments are handled by Stripe, a PCI DSS Level 1 provider. Card details are entered in Stripe's own payment form, so we never see or store card numbers.
Error monitoring
Errors across the platform are tracked in real time so our team can act on them.
Sign-in and data retention
Additional protections
Two-factor authentication with an authenticator app is available for every dashboard account. Turn it on under Settings → Profile. Each letter's PDF is deleted after 90 days; we keep a record of what was sent, including the recipient's address, for billing and support.
FAQ
Security frequently asked questions
Is my data secure with Intelliprint?
Your documents reach us over encrypted connections and are printed at our ISO 27001 certified Leeds production site. Each letter's PDF is deleted after 90 days; we keep a record of what was sent. Two-factor authentication is available for every dashboard account.
Do you store my card details?
No. Payments are handled by Stripe, a PCI DSS Level 1 provider; we keep only Stripe's references, never card numbers.
Where is my data stored and processed?
Letters are printed and posted from our Leeds production site. Our online platform runs on third-party cloud services.
Questions?
Have questions about our security measures?
Get in touch with our team, or see our full ISO certification and compliance details.