Compliance
ISO certification & compliance
Our Leeds production site is registered by Centre for Assessment Ltd to ISO 9001:2015 (quality), ISO 14001:2015 (environmental) and ISO/IEC 27001:2022 (information security).
Our certifications
Three ISO certifications
Each certification is subject to regular audit by Centre for Assessment Ltd.
ISO 9001
Quality Management System. Verifies our commitment to consistently delivering high-quality services that meet customer and regulatory requirements, through systematic process management and continuous improvement.
ISO 14001
Environmental Management System. Confirms our dedication to environmental responsibility, resource efficiency, and minimising our ecological footprint, in line with relevant environmental legislation.
ISO 27001
Information Security Management System. Validates our approach to protecting sensitive information — confidentiality, integrity, and availability — for the production, data and document handling at our Leeds site.
Scope of certification
Our certificates cover the Silver Royd Business Park site in Leeds. The certificates describe this as: direct mailing, data and document management, digital printing, sales and marketing, web to print, and the associated storage and distribution facilities at that site. The ISO 27001 certificate covers all assets, staff and facilities involved in those activities.
These certifications do not apply to third-party delivery services or products manufactured by other companies that we may use in our service delivery.
The certificates are held by Print, Direct Mail and Fulfilment Ltd (trading as Innovate), Unit 3, Silver Royd Business Park, Silver Royd Hill, Leeds LS12 4QQ. ISO/IEC 27001:2022, certificate 23/2187, valid to 26 April 2027. ISO 9001:2015, certificate 23/2500, and ISO 14001:2015, certificate 23/2499, both valid to 13 December 2026.
Copies are available on request.
We're registered with the Information Commissioner's Office as Print, Direct Mail And Fulfilment Ltd (registration ZB729396).
Certification body
Our ISO certificates are issued by Centre for Assessment Ltd. Centre for Assessment Ltd is a UKAS-accredited Certification Body, Number 0120.
Questions?
Have questions about our certifications?
Get in touch with our team, or read more about how we keep your data secure.