Intelliprint

Mailing & production

Cancelling a mailing

You can cancel a print job before it's printed, and your account is refunded for any mail items that get cancelled. Here's which statuses can still be stopped.

Last reviewed · By Intelliprint Team

You can delete pending items in a confirmed print job, or delete the entire job if it hasn't been confirmed yet. Your account is refunded for the cost of whichever mail items get cancelled.

Node.js
const printJob = await ip.prints.delete('print-job-id')

// If this print job was unconfirmed, deleted will be true.
console.log(`Print job deleted: ${printJob.deleted}`)

// If it was confirmed, as many letters as possible will have their status set to cancelled.
for (const item of printJob?.letters ?? []) {
  console.log(`Letter ${item.id} is: ${item.status}`)
}

Which statuses can be cancelled?

  • draft — yes, the job hasn't been confirmed yet.
  • waiting_to_print — yes, the item hasn't started production.
  • printing, enclosing, shipping, sent, returned, cancelled, invalid_address — no, these are all too far along to stop.

See the full parameter reference in the developer docs.

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