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Document Preparation Guide

Learn how to prepare your documents and bulk mailings for optimal results

Supported Document Formats

  • PDF Documents

    PDF files are the preferred format. Ensure your PDFs are not password protected.

  • Microsoft Office Documents

    Word (.doc, .docx), Excel (.xls, .xlsx), and PowerPoint (.ppt, .pptx) files are supported.

  • Image Files

    JPEG, PNG, and TIFF files are accepted. Ensure images are high resolution (300 DPI minimum).

Preparing Bulk Mailings

Data File Requirements

  • Use CSV or Excel files for recipient data
  • Include headers in the first row
  • Required fields: Name, Address Line 1, City, Postcode
  • Optional fields: Company, Address Line 2, County

Template Preparation

  • Use merge fields in your template that match your data file headers
  • Test your template with sample data before bulk mailing
  • Save templates for future use

Document Guidelines

Page Setup

  • A4 size (210 x 297 mm)
  • Margins: minimum 10mm all sides
  • Portrait or landscape orientation

Content Requirements

  • Minimum font size: 8pt
  • Embed all fonts in PDFs
  • Use standard fonts for best results

Best Practices

Quality Check

Always preview your documents before submission. Check for formatting, spelling, and correct recipient details.

Data Validation

Validate your address data against our postal database to ensure deliverability.

Test Runs

For large mailings, send a test batch first to verify everything is correct.

Ready to Upload?

Now that you've prepared your documents, you're ready to upload them to our platform.

Learn How to Upload Documents