Return Management Service
Manage undeliverable letters digitally, in one place, without compromising security or privacy.
How Our Return Management Works
Our innovative return management service handles undeliverable mail efficiently and securely, without ever opening your confidential letters.
Digital Return Processing
Physical returned mail is digitally processed in our secure facility, eliminating the need for it to be returned to you.
GDPR Compliance
Our return management process helps you maintain GDPR compliance by properly handling 'gone-away' and outdated customer information.
Data Quality Improvement
Identify invalid addresses and improve your customer data quality over time with detailed reporting and analytics.
Benefits of Our Return Management
Our return management service offers numerous advantages for businesses that rely on mail communications.
Privacy Preserved
We never open your returned mail, ensuring complete confidentiality of your communications while still providing you with essential return information.
Time & Cost Savings
Eliminate the manual handling of returned mail, saving your team valuable time and reducing operational costs associated with processing returns.
Address Database Improvement
Use return data to automatically update your address database, reducing future undeliverable mail and improving delivery success rates.
Comprehensive Analytics
Access detailed statistics and reports in the Intelliprint App to analyse return patterns and optimise your mailing strategies.
Detailed Analytics & Reporting
The Intelliprint App provides comprehensive analytics and reporting tools to help you understand return patterns and improve your mailing effectiveness.
- Track return rates and reasons across campaigns
- Identify problematic address patterns
- Generate detailed reports for compliance and record-keeping
Analytics Dashboard Preview
Ready to Streamline Your Return Management?
Join thousands of businesses that trust Intelliprint for efficient, secure, and automated return management.
Frequently Asked Questions
Common questions about our return management service
How do you ensure the privacy of our mail?
We never open returned letters. Our system only scans the external mailmark to identify the mail piece, and then the letter is securely destroyed following strict privacy protocols.
What information will I receive about returned mail?
You'll receive the recipient's address, the reason for return provided by the postal service, the date of return, and the original mailing date. This information is delivered via email notifications and webhook alerts.
Is this service included in all Intelliprint plans?
Yes, our return management service is included as a standard feature in all Intelliprint plans at no additional cost, providing value to all our customers regardless of their mailing volume.
Can I integrate this with my CRM system?
Absolutely. Our webhook notifications can be integrated with most popular CRM systems, allowing you to automatically update customer records when mail is returned.
Related Services & Resources
Explore these complementary services and resources to help improve your mail delivery success rates and data management practices.
Hybrid Mail Service
Our core mail service for digital to physical document delivery
Address Validation
Verify addresses before sending to reduce return rates
Data Management Guide
Best practices for maintaining accurate customer data
GDPR Compliance
How our services help maintain GDPR compliance