Councils & Local Authorities
Common pains
- High volume of operational and statutory communications
- Multiple departments sending mail inconsistently
- Manual print-and-post processes create delays
- Need for auditable, repeatable dispatch workflows
- Pressure to reduce admin overhead and physical mailroom reliance
Outcomes
- Standardise outbound mail across teams and departments
- Reduce manual handling and remove print hardware dependency
- Improve dispatch consistency and visibility
- Automate recurring notices and resident communications
- Make physical post a predictable part of operational workflows