Returns Management
Undelivered letters are returned to Intelliprint, scanned on arrival and customers are notified automatically.
Centralised handling of undelivered mail.
If a letter cannot be delivered, it is returned to Intelliprint rather than to your business premises. Returned items are received, scanned and logged as part of a structured process.
Automated notification.
When a returned item is processed, the sending account is notified. This allows teams to take follow-up action without manually handling returned post.
No additional service layer required.
Returns handling is built into the production workflow, meaning businesses do not need to manage undelivered mail internally or maintain a separate mailroom process.
Designed for operational visibility.
This is particularly valuable for regulated, compliance or enforcement communications where awareness of undelivered mail is important.
Applies to mail types
Works with submission methods
Send letters and postcards online from a secure web dashboard — upload, configure options, and track dispatch in one place.
Automatically submit letters from a monitored folder (hot-folder) workflow — ideal for system-generated PDFs and batch processing.
Send letters directly from any desktop application using a virtual print driver — Intelliprint handles printing, enclosing and posting.
Automate physical mail using API — send letters (and postcards where supported) directly from your systems with predictable dispatch workflows.